{"id":2416,"date":"2026-10-22T06:10:16","date_gmt":"2026-10-22T04:10:16","guid":{"rendered":"https:\/\/esehospitalguamalmagdalena.gov.co\/web\/transparenciax\/nosotros\/gestion-de-calidad\/"},"modified":"2026-10-22T06:10:16","modified_gmt":"2026-10-22T04:10:16","slug":"gestion-de-calidad","status":"publish","type":"page","link":"https:\/\/esehospitalguamalmagdalena.gov.co\/web\/transparenciax\/nosotros\/gestion-de-calidad\/","title":{"rendered":"Gesti\u00f3n de Calidad"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2416\" class=\"elementor elementor-2416 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d7c8314 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"d7c8314\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aaa7456\" data-id=\"aaa7456\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b7ee715 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b7ee715\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-da69351\" data-id=\"da69351\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b11c30a elementor-widget elementor-widget-heading\" data-id=\"b11c30a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Gesti\u00f3n de Calidad<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6d90695\" data-id=\"6d90695\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9337026 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9337026\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-60 elementor-top-column elementor-element elementor-element-5a84a0a\" data-id=\"5a84a0a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a0053c elementor-widget elementor-widget-text-editor\" data-id=\"1a0053c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La E.S.E. Hospital Nuestra Se\u00f1ora del Carmen trabaja para que cada usuario reciba una atenci\u00f3n accesible, oportuna, segura, pertinente y continua. Para lograrlo aplica el Sistema Obligatorio de Garant\u00eda de Calidad en Salud (SOGCS), definido en el Decreto 780 de 2016.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98d82d9 elementor-widget elementor-widget-heading\" data-id=\"98d82d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Componentes del sistema de calidad<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6c7299 elementor-widget elementor-widget-text-editor\" data-id=\"c6c7299\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Sistema \u00danico de Habilitaci\u00f3n:<\/strong> cumplimiento de las condiciones de capacidad t\u00e9cnico cient\u00edfica, suficiencia patrimonial y capacidad tecnol\u00f3gica para prestar servicios (Resoluci\u00f3n 3100 de 2019).<\/li><li><strong>PAMEC:<\/strong> Programa de Auditor\u00eda para el Mejoramiento de la Calidad de la Atenci\u00f3n en Salud, con planes de mejora que se eval\u00faan de forma peri\u00f3dica.<\/li><li><strong>Sistema de Informaci\u00f3n para la Calidad:<\/strong> reporte de indicadores de calidad a la Superintendencia Nacional de Salud y al Ministerio de Salud (Resoluci\u00f3n 256 de 2016).<\/li><li><strong>Programa de Seguridad del Paciente:<\/strong> identificaci\u00f3n, reporte y an\u00e1lisis de eventos adversos para prevenir riesgos en la atenci\u00f3n.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7b7d27 elementor-widget elementor-widget-heading\" data-id=\"f7b7d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Participaci\u00f3n del usuario<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64e40a9 elementor-widget elementor-widget-text-editor\" data-id=\"64e40a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Las opiniones de los usuarios ayudan a mejorar el servicio. La E.S.E. mide la satisfacci\u00f3n de forma peri\u00f3dica y responde las peticiones, quejas, reclamos, sugerencias y denuncias a trav\u00e9s de la <a href=\"\/web\/contacto\/\">Oficina de Atenci\u00f3n al Usuario (SIAU)<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-40 elementor-top-column elementor-element elementor-element-2b9c356\" data-id=\"2b9c356\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-384084c elementor-widget elementor-widget-html\" data-id=\"384084c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.nese{background:#fff;border-radius:14px;overflow:hidden;box-shadow:0 10px 30px rgba(11,79,156,.10);font-family:inherit}\n.nese-bar{height:6px;background:linear-gradient(90deg,#0B4F9C 0 14%,#F2C21B 14% 28%,#E3262E 28% 42%,#0B4F9C 42% 56%,#8FC9E8 56% 70%,#2BB0A0 70% 85%,#5B2C8F 85% 100%)}\n.nese-head{display:flex;justify-content:space-between;align-items:center;background:#EAF3FA;padding:16px 22px;color:#0B2F5C;font-weight:700;font-size:19px;text-decoration:none}\n.nese-head:hover{color:#0B4F9C}\n.nese ul{list-style:none;margin:0;padding:8px 0 12px}\n.nese li{margin:0}\n.nese li a{display:block;padding:11px 22px;color:#1F2D3D;font-size:17px;text-decoration:none;border-left:4px solid transparent;transition:background .2s,color .2s}\n.nese li a:hover{background:#F4F8FC;color:#0B4F9C}\n.nese li a.on{border-left-color:#0B4F9C;background:#F4F8FC;color:#0B4F9C;font-weight:600}<\/style><nav class=\"nese\" aria-label=\"Nuestra E.S.E.\"><div class=\"nese-bar\"><\/div><a class=\"nese-head\" href=\"\/web\/transparenciax\/nosotros\/\">Nuestra E.S.E. <span aria-hidden=\"true\">&rarr;<\/span><\/a><ul><li><a href=\"\/web\/transparenciax\/nosotros\/#mision-vision\">Misi\u00f3n, Visi\u00f3n y Valores<\/a><\/li><li><a href=\"\/web\/transparenciax\/nosotros\/resena-historica\/\">Rese\u00f1a Hist\u00f3rica<\/a><\/li><li><a href=\"\/web\/transparenciax\/nosotros\/organigrama\/\">Estructura Org\u00e1nica<\/a><\/li><li><a href=\"\/web\/transparenciax\/nosotros\/directorio-institucional\/\">Directorio Institucional<\/a><\/li><li><a href=\"\/web\/transparenciax\/nosotros\/sedes-y-horarios\/\">Sedes y Horarios<\/a><\/li><li><a href=\"\/web\/transparenciax\/nosotros\/autoridades\/\">Entes de Control<\/a><\/li><li><a href=\"\/web\/transparenciax\/nosotros\/gestion-de-calidad\/\" class=\"on\" aria-current=\"page\">Gesti\u00f3n de Calidad<\/a><\/li><\/ul><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":15,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2416","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/esehospitalguamalmagdalena.gov.co\/web\/wp-json\/wp\/v2\/pages\/2416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esehospitalguamalmagdalena.gov.co\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/esehospitalguamalmagdalena.gov.co\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/esehospitalguamalmagdalena.gov.co\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/esehospitalguamalmagdalena.gov.co\/web\/wp-json\/wp\/v2\/comments?post=2416"}],"version-history":[{"count":0,"href":"https:\/\/esehospitalguamalmagdalena.gov.co\/web\/wp-json\/wp\/v2\/pages\/2416\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/esehospitalguamalmagdalena.gov.co\/web\/wp-json\/wp\/v2\/pages\/15"}],"wp:attachment":[{"href":"https:\/\/esehospitalguamalmagdalena.gov.co\/web\/wp-json\/wp\/v2\/media?parent=2416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}